The World’s Cybersecurity Leader
Palo Alto Networks is one of the fastest growing security companies in the market, and organizations from all industries throughout the world rely on Palo Alto Networks to detect and prevent advanced cyberattacks. As a Cloud Harmonics partner, you have access to Palo Alto Networks unique technologies and ecosystem, backed by the education, services and support you need, to maximize your success.
Education Services
We go above and beyond to provide students with an unparalleled training experience. Leverage our education services to launch new opportunities and increase customer success.
Experienced Instructors: Attendees to Cloud Harmonics courses benefit from the insights and expertise of vendor-accredited trainers with a passion for security technology and real-world experience.
Guaranteed to Run Classes: All of our courses are guaranteed to run on the published schedule. This means no hassle of rearranging your schedule or last-minute cancellations.
Foundations vouchers: Use our exclusive Foundations classes to generate demand. Customers can redeem these either pre- or post-sales.
Professional Services
Cloud Harmonics provides a wide range of professional services from pre-sales activities to implementation assistance to post-deployment optimization. All of our solution architects are vendor-certified and have years of experience to make sure your customers’ needs are met fully.
Pre-Sales: Looking to qualify leads and scope opportunities better? Trying to anticipate what’s next for your customers? Cloud Harmonics pre-sales offerings can help – giving you the tools and knowledge you need to successfully scope, bid and win.
Implementation: Count on a seamless implementation that meets and exceeds customer expectations with Cloud Harmonics certified experts at your side.
Post-Deployment: After the solution is deployed, we revisit and optimize to fine-tune and maximize performance. Additional optimization services can then be considered as customers’ requirements evolve and they are ready to take advantage of additional Palo Alto Networks capabilities.
Financial Services
Cloud Harmonics can offer a comprehensive portfolio of credit and financing options that help resellers tap into new markets, capitalize on new opportunities and close more sales through Ingram Micro Financial Services.
Multi-year Leases: Beneficial when the end user wants monthly payments, or when you’d like to sell a 3-year deal, but the end user doesn’t want to pay all 3 years upfront.
Close Big Deals: We can assist our partners in finding a solution that will help them close a deal that is bigger than the Line of Credit they currently have in place. You don’t have to worry that a deal is too big for you to handle.
NFR as a Service: In partnership with Ingram Micro, we’ve created a financing option for NFR purchases, so you can easily invest to strengthen your demonstration and technical capabilities while meeting Nextwave NFR requirements. In this program we provide a 1-year or 3-year option to finance your NFR gear.
Support
As an Elite Authorized Support Center, we’re trusted by Palo Alto Networks to resolve its customer’s technical support issues or challenges. Not only do customers receive unparalleled service that cloud Harmonics is known for, they’ll also benefit from exclusive offerings.
Quick Response: Our fully certified engineers respond promptly to any support request.
Clear SLAs: Our clearly defined SLAs set customers’ expectations and reduce frustration. With online incident tracking and email updates on ticket progress, customers are easily informed of the status of their request.
Exclusive Benefits: Customers receive free training, vSandbox time, and twice-a-year security assessments. No other Authorized Support Center offers these benefits.
